Term of Use

Last updated date: [26-08-21]

Effective date: [26-08-21]

This document, i.e., the Terms of Use (“Terms”) contains the terms and conditions applicable between Appothon Technology Private Limited (“Company”, “Appothon”, “we”, “our”, “us”) and you – the reader of these Terms and the user of our products or services (“User”, “you”, “your”).

These Terms govern your use of the website https://techee.in(the “Website”) and our digital device applications known as ‘techee Engineer’ (for the professional engineers/ technicians) available on the Apple App Store, Google Play Store and via other delivery methods; including all related players, widgets, tools, functionalities, applications, data, software, application program interface (APIs) and other services provided by the Company (the “App(s)”).

These Terms are important because they:

1. Outline your legal rights and obligations vis-à-vis us;

2. Explain the rights you give to us and obligations you undertake when you use the Apps or visit the Website;

3. Describe the rules and conditions, the Users need to follow while using the services on the Apps;

4. Details how to resolve any disputes which may arise; and

5. Explain the specific terms upon which you may use the services on the Apps.

Please note that we offer a limited use of the services available on the Apps to you, conditioned upon your acceptance of all terms, conditions, policies and notices stated herein. By electing to use and access the service of the Apps, you are expressly accepting these Terms and the Privacy Policy available at https://techee.in/privacy-policy/. You undertake that any information that you submit to us is true, accurate, and complete, and you agree to always keep it that way. Furthermore, Appothon shall not be liable under any circumstances in relation to a violation of these Terms by you.

If you do not agree with these Terms, then you are not permitted to access and/ or use the Apps. These Terms, together with our Privacy Policy, the EULA (as applicable to the customers), the Professional Onboarding Agreement (as applicable to the professional engineers/ technicians), any other terms that you may agree to, and other terms that may be notified to you or updated from time to time, constitute a legally binding agreement (the “Agreement”) between you and the Company. Any reference to the term ‘Agreement’ herein shall also be a reference to these Terms, the Privacy Policy, the EULA (as applicable) and the Professional Onboarding Agreement (as applicable), individually and collectively.

1. ACCEPTANCE OF THE TERMS

Please read the Agreement very carefully. By accessing or using the Apps and/or the Website and/or making an Account (as defined below) on the Apps and/ or by viewing and/ or accessing any services available on the Apps, you represent that you have read the Agreement and agree to be bound by the same. If you do not agree with all of the terms and conditions set out in the Agreement, you shall forthwith cease using and accessing the Apps, our Website or any of our services. Your use of the Apps or any service provided by Appothon in relation thereto shall be deemed to be an acceptance of the terms hereof and shall constitute a valid and binding agreement with you.These Terms do not alter in any way, the terms or conditions of any other agreement you may have with the Company. If you are using the Apps or its services on behalf of any entity, you represent and warrant that you are authorized to accept the terms and conditions set forth in the Agreement on such entity’s behalf, and that such entity agrees to be bound by this Agreement and shall indemnify the Company for any violations of the Agreement.

You are required to review the Agreement thoroughly prior to using our Apps and its services. In case you find any error in the Agreement, you may communicate with us in writing at the address provided in Section 22 of these Terms.

2. AGE REQUIREMENTS/ELIGIBILITY

In order to access the Apps and the services available on the Apps, you must:

• Meet the legal age requirements in the respective country you are intending to use the Apps from.
• Have the power to enter a binding contract with us and not be barred from doing so under any applicable laws.
• Reside in a country where the Apps and its services are made available by us.

In case you do not meet the legal age requirement in the respective country you are intending to use the Apps from, your parent or guardian (as the case maybe) will be deemed to have accepted the terms of this Agreement on your behalf, and in such a case, the parent or guardian (as the case maybe) shall be bound by the Agreement.

3. USING techee

The Apps provides a marketplace platform to connect customers with professional engineers/ technicians for maintenance and repair services of personal computer/ laptop/ other such information technology and communication devices.

We shall not, in any way, be construed to be a party to any contract or agreement with you regarding the provision of any services to you by any technicians or engineers. While we endeavor to provide maximum value to our Users by optimizing our services, we do not guarantee in any way that the use of the Apps will result in meeting the objectives with which you started using the Apps and its services.

By using our services, you agree that we can show you advertisements, events, promotions, including advertisements that businesses, organizations pay us to promote; that in our opinion, shall be relevant to you and your interests. You hereby agree that, in pursuance of the same, the Company shall be entitled to use your data, including your account information, to help determine the advertisements/ promotions that may be applicable to you, in accordance with the provisions of the Privacy Policy.

4. GETTING STARTED

ACCOUNT CREATION

To get started with using the Apps, you are required to create an account on the Apps, by registering yourself using your mobile number, and the one-time password received on the said mobile number and/or email address (“Account”). In case you are a professional engineer/ technician (“Professional”), you will have to provide additional information as contained under the Professional Onboarding Agreement.

To create an Account with us, you will be required to provide us with the following true and correct information:

1. First name and last name;
2. Email address; and
3. Mobile number.

You agree and confirm that you shall not use anyone else’s Account and/or account information at any time while using the Apps.

We reserve the right to add, edit, modify, delete any information provided by you, in the event the same, in our sole discretion, is in breach of any applicable law and/or the Agreement and/or any of the Company’s policies at any time. We reserve the right to force forfeiture of any Account that remains inactive for a period of more than 24 months.

You agree that you will notify us immediately of any unauthorized use of your Account. You are solely responsible for all activities that occur under your Account, whether or not you are aware of them. We may restrict, deactivate, or terminate your access to the services and the Apps or your Account on the Apps if we believe you are in breach of any provision of the Agreement.

5. USING OUR SERVICE

Once you have made an Account on the App, you are automatically provided access to features such as scheduling in-person based services or remote based services with independent Professionals onboarded on the App and making payments through payment gateways and portals for the visitation and/or diagnostic charges and the services received by you from the Professionals.

The services available on the App are provided to you by the independent Professionals. The Professionals are not the employees or agents or sub-contractors of Appothon. Appothon only facilitates connecting the customer with the Professional for rendering / availing of repair and maintenance services and you expressly agree that Appothon shall in no way be liable for the services provided by the Professional.

Additionally, you agree that, as long as you use our Apps and/ or the services on the Apps, you consent to downloading and installing updates to our Apps, including automatic updates and security patches, if any.

6. FEES AND PAYMENTS

We charge you a booking fee which is inclusive of (i) the visitation/ diagnostic charges; and (ii) the applicable taxes (“Fee”) for the services that is chosen by you from the App. This Fee will be charged to you at the time of you generating a service request on the App. The service will be provided to you by the Professional. The Fee is not refundable in nature. Any refund request in respect of the Fee shall only be entertained in the manner set out in Clause 10 herein.

The Apps will also indicate an estimate of the total cost of service which will be applicable basis your requirements and other relevant factors (“Service Fee”). The Service Fee (which does not include the Fee) shall be payable directly by you to the Professional, upon completion of service. You acknowledge that the Service Fee shown on the Apps are merely an estimate and the actual Service Fee may differ depending on your specific requirements and will be calculated by the Professional and communicated to you. The taxes applicable on the Service Fee will be borne by the Professional and the Professional shall be solely responsible for payment of all such applicable taxes on the Service Fee.

7. RESTRICTIONS

During your use of the Apps or any services offered over the Apps, you shall not:

• Harass or harm another person including the customer or the Professional or any representative of Appothon;
• Impersonate or attempt to impersonate any person or entity or deceive or mislead any person or entity about the origin of the message or knowingly and intentionally communicate any information which is patently false or misleading in nature but may reasonably be perceived as a fact;
• Introduce or engage in activity that involves the use of viruses, bots, worms, spyware, malware, or any other computer code, files or programs that interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment, or otherwise permit the unauthorized use of or access to a computer, digital network or a computer network;
• Make use of any unauthorised, pirated, fake, dubious, counterfeit or illicit software, programmes, products, parts or components in the Devices;
• Attempt to decipher, decompile, disassemble or reverse engineer any of the software comprising the Apps;
• Interfere with, damage, disable, disrupt, impair the Apps or its operation in any manner and/or gain unauthorized access to the services or our servers, networks or any accounts;
• Use technology or any automated system such as scripts, spiders, spyware, malware, offline readers, or bots in order to collect or disseminate usernames, passwords, email addresses or other data from the Apps, or to circumvent or modify any security technology or software that forms part of the Apps;
• Solicit, collect, or request any personal information for commercial or unlawful purposes;
• Access the Apps or its services through any automated means, including “robots,” “spiders,” “spyware” or “malware” or “offline readers”;
• Use the Apps in a manner inconsistent with any and all applicable laws;
• Use the Apps to or otherwise deliver, publish, transmit or store any content that contravenes the laws of any country, or threatens the unity, integrity, national security/ defense or social stability of any country or is insulting to any nation (including India) and threatens the sovereignty or friendly relations of India with foreign states;
• Share or otherwise transmit or link to content that is: unlawful; threatening; abusive; obscene; vulgar; sexually explicit; pornographic or inclusive of nudity; offensive; excessively violent; invasive of another’s privacy (including bodily privacy), publicity, contract or other rights; tortious; false or misleading; defamatory; libellous; hateful; or discriminatory;
• Violate the rights of others including patent, trademark, trade secret, copyright, moral rights, privacy, publicity or other proprietary rights;
• Use the Apps to or otherwise deliver, publish, transmit or store any content that causes incitement to the commission of any cognisable offense or prevents investigation of any offense;
• Unlawfully collude against another person in restraint of trade or competition; and
• Attempt, facilitate or encourage others to do any of the foregoing.

8. PRIVACY

When you use the Apps and/or its services, we will collect certain information from you in accordance with our Privacy Policy, which is hereby incorporated by reference. The Privacy Policy is available at https://techee.in/privacypolicy.html. In case of Professionals, we will collect certain additional data as provided under the respective Professional Onboarding Agreement.

9. TERMINATION OR SUSPENSION

In the event you breach the Agreement, we reserve the right to suspend and/or terminate (temporarily or permanently) your Account or restrict your access to the Apps and its services, with or without notice to you, at our sole discretion. Any suspected illegal, fraudulent, or abusive activity may become ground for terminating your access to the Apps. Except as may be set forth, termination of your Account may include: (i) removal of access to all offerings within the Services; and (ii) barring you from further use or access of the services available on the Apps. The Company may, at its sole discretion, suspend your ability to use or access the Apps or any portion of it at any time, while the Company investigates complaints or alleged violations of the Agreement, or for any other reason. Once terminated or suspended (temporarily or permanently), you may not be entitled, if we deem so, to continue to use the Apps and its services under the same Account, a different Account or re-register under a new Account and your right to access the Apps shall immediately cease. We reserve our right to remove or delete your information that is available with Apps. Any suspension, termination, or cancellation will not affect your obligations towards the Company under the Agreement, which by their nature are intended to survive such suspension, termination or cancellation.

10. CANCELLATION POLICY

If you wish to cancel any booking or you wish to close/ delete your Account on the Apps or temporarily de-activate/ suspend it, you can do so by writing to us at support@techee.in . The deactivation of the account shall be subject to settlement of any pending dues of your Account towards any past bookings. Appothon reserves the right to refuse your request to delete/ de-activate your account in case you have any pending dues towards any of your past bookings. Further, upon your account being deleted/ de-activated, all obligations of Appothon towards you under the Agreement shall cease to apply.

11. SERVICE ISSUES AND REFUND REQUESTS

All the service-related issues shall be handled as per the process built into the “HELP” tab on the Apps. Any ticket raised by you shall be assessed and evaluated by us basis all information available with us. If we require any additional information, we will reach out to you. You agree and acknowledge that you must raise any dispute with the services provided by the Professional as soon as is practicable, but no later than 2 business days from the time the dispute arises. Upon our assessment, if we believe that your case is eligible for a refund of the Fee (or a portion thereof), the same shall be refunded back into your bank account within 3 business days of such assessment. Please note that the Company shall only be required to refund the Fee in eligible cases, as highlighted below. The Company shall not be required to refund any other amount including the Service Fees paid by the customer to the Professional for the services.

If you (being a customer) wish to cancel any booking made on the App, then you may choose ‘cancel booking’ option/ select the cancel button on the booking details screen. The following conditions shall apply:

• If you make the cancellation any time prior to 30 (thirty) minutes from your selected time of service, then you will receive the full refund of your Fee. However, if you cancel the booking at any time within 30 (thirty) minutes of your selected time of service, only the booking fee portion (as indicated to you on the App at the time of booking) of the Fee will be refunded to you.

• In case the Professional does not reach your requested location of service at or within 15 (fifteen) minutes of your selected time of service or cancels your booking request after initially accepting it, then you are entitled for cancelling the booking request and in such a case, you will receive the refund of your entire Fee. However, if the Professional has arrived at your location at the selected time of service and you are, for whatsoever reason, not available at your requested location of service, the booking request shall automatically stand cancelled and you will be entitled to receive only the booking fee portion (as indicated to you on the App at the time of booking) of the Fees as a refund.

If you (being a Professional), wish to cancel any service requests that have been made on the App, then you may choose ‘cancel service’ option/ select the cancel button on the service request details screen of the App. The cancellations by a Professional shall be subject to the following conditions:

• You may choose to cancel upto 3 (three) of your service request bookings in a month. In case you cancel more than 3 (three) service requests in a month, your Account on the ‘techee Engineers’ App shall automatically de-activate, and in such a case, you are required to contact the administrator at support@techee.in for re-activation of your Account.

• In case you choose to cancel any service request bookings, you shall not be entitled to receiving any portion of the Fee or the Service Fees.

• If you reach the requested location of service of the customer at or within 15 (fifteen) minutes of the requested time of service and the customer is not available at the requested location, you shall be entitled to receive only the visitation charge portion (as indicated to you on the App at the time of accepting a booking) of the Fee. However, if you fail to reach the requested location of service at or within 15 (fifteen) minutes of the requested time of service by the customer, the booking shall automatically stand cancelled and you will not be entitled to receiving any portion of the Fee (including the visitation fee).

12. INTELLECTUAL PROPERTY RIGHTS

For purposes of this Agreement, “Company Content” shall mean the services on the Apps, and all information and/ or content that you see, hear, or otherwise experience on the Apps including but not limited to text, graphics, images, music, software, audio, video, stills, works of authorship of any kind, and information or other materials that are posted, generated, provided or otherwise made available through the Services.

13. ACCESS TO OUR SERVICES AND COMPANY CONTENT

All of the services and the Company Content available on the Apps are the property of Appothon and is protected by Indian and international copyright, trademark, and other laws. We own or have the license to use all of the intellectual property rights relating to the Company Content, the services, the Apps, and the Website, including, without limitation, all intellectual property rights protected as trade secrets, copyrights, trademarks, service marks, or proprietary or confidential information, and whether or not they happen to be registered. You agree that by virtue of your use of the services and/or the Apps, you do not acquire any intellectual property rights vested in the Company Content. Third party software or services included or integrated on our Apps are made available to you under the relevant third-party software license terms.

14. THIRD PARTY APPLICATIONS AND CONTENT

The Apps may be integrated with or may otherwise interact with third party applications, websites and services such as payment gateways and portals to make the services of the Apps available to you or may contain links to third party products. These third-party applications may have their own terms and conditions of use and privacy policies and your use of these third-party applications and Devices will be governed by and subject to such terms and conditions and privacy policies. You understand and agree that we do not endorse and are not responsible or liable for the behaviour, features, or content of any third-party application or Device or for any transaction you may enter into with the provider of any such third party applications and Devices, nor do we warrant the compatibility or continuing compatibility of the third party applications and Devices with the services. No data in respect of payments methods (including credit card/ debit card details, netbanking details, UPI’s, etc.) is collected, processed or stored by us. All such data may be collected, stored or used by the payment gateway/ processor on their servers/ clouds, while processing your payments on the Apps. Storage of such data shall be in accordance with the terms of use and privacy policies of such third-parties. Presently, the Apps use services offered by Razorpay Software Private Limited for facilitating payments on the Apps.

We have no responsibility in relation to the accuracy, completeness and quality of the information contained within such third-party sites, and you access these sites at your own risk. Any and all contents on such third-party sites do not reflect the services or information provided by us. Please note that when you use third-party services, their own terms of use and privacy policies will govern your use of those services. References to any external links should not be construed as an endorsement of the links or their content by us.

15. ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on the Apps/ Website that contain typographical errors, inaccuracies or omissions that may relate to descriptions, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information if any information on the services or on any related website is inaccurate at any time without prior notice.

We undertake no obligation to update, amend or clarify information on the Apps/ Website or on any related website except as required by law. No specified update or refresh date applied in the Apps or on any related website, should be taken to indicate that all information on the Apps or on the Website have been modified or updated.

Furthermore, there may be occasions when the services of the Apps are interrupted for scheduled maintenance or upgrades, for emergency repairs, or due to failure of telecommunications links and equipment that are beyond our control, that may further result in loss of certain or all content, features, and functionalities.

16. LIMITATION OF LIABILITY

To the maximum extent permissible by applicable laws, in no event will Appothon and/or its affiliates be liable to you for any damages whatsoever, including without limitation, indirect, incidental, special, punitive or consequential damages, or lost profits, arising out of, or in connection with, your use of the Apps/ Website or its services and/or the Company Content, whether the damages are foreseeable, and/or whether or not Appothon has been advised of the possibility of such damages in advance. In the event you are in a jurisdiction that does not allow limitation of liability in the manner stated hereinabove, the limitation shall apply to you to the extent permitted by applicable laws. If you are dissatisfied with the Apps/ Website and its services and/or the Company Content, your sole and exclusive remedy is to discontinue using the Apps/ Website. The customers hereby agree that they are aware of the risk of availing such service and that the obligation of creating a back-up or storing the information on the Device which will undergo service, is of the User. Appothon shall, under no circumstances, be liable for any loss, destruction or theft of data on which the Professional has worked on to provide the service.

Except as otherwise required by applicable law, any claim or cause of action arising out of or relating to your use of the Apps/ Website and/or our relationship with you, must be brought within 7 (seven) days of the occurrence of the event giving rise to the claim or cause of action, or the same will be deemed to be forever barred.

We and/or our affiliates shall, under no circumstances whatsoever, be liable for any delay and/or default in performance (including by a Professional) under this Agreement caused by an event beyond our reasonable control, including but not limited to, pandemic, war, accident, act of god, industrial action, embargo or a delay, failure or default by you, your wireless carrier, or any other supplier of goods or services to us or to you.

IN NO EVENT WILL APPOTHON, ITS AFFILIATES OR ITS LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH THE LICENSEE’S USE, OR INABILITY TO USE, THE WEBSITE, THE APPLICATION, THE CONTENT ON THE APPLICATION/ WEBSITE, OR ANY TRANSACTION OR RELATIONSHIP BETWEEN YOU AND THE PROFESSIONAL,  INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED BUSINESS OPPORTUNITIES, SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA AND WHETHER CAUSED BY TORD (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE, TO THE EXTENT PERMITTED TO BE EXLCUDED UNDER APPLICABLE LAW.

17. CONFIDENTIALITY

You acknowledge and agree that in the course of usage of the Apps, you may be exposed to confidential information related to the Appothon’s business and business practices. Except to the extent that such information is otherwise authorised to be available to third parties, you agree to keep such information (including the terms of the Agreement) confidential. You agree that you will not use such confidential information for any purpose that is not specifically provided for in the Agreement.

18. ARBITRATION

In the event of any disputes, differences or claims arising between us and yourself in connection with the Agreement, during its subsistence and/or after their termination in any manner whatsoever, including the validity and/or construction and/or interpretation of any of the sections hereof or anything done or omitted to be done pursuant hereto, the parties entering into the Agreement shall to the fullest extent possible, try to settle the disputes, differences or claims in the first instance by prompt and good faith negotiations between yourself and us.

Any dispute that is not resolved within 30 (thirty) days of the occurrence thereof shall be referred to and finally settled by way of arbitration in Mumbai, under the Arbitration and Conciliation Act, 1996, as amended from time to time (the “Arbitration Act”). The arbitration shall be conducted by a sole arbitrator appointed in accordance with the Arbitration Act.

The seat and venue of the arbitration proceedings shall be Mumbai, India and the language of the arbitral proceedings shall be English. All aspects of the arbitration shall be treated as confidential. The law governing this arbitration agreement shall be the law of India.

The arbitrator shall have the power to grant any legal or equitable remedy or relief available under applicable law, including injunctive relief (whether interim and/ or final) and specific performance. For avoidance of doubt, each party to the dispute shall be entitled to apply to the appropriate court of competent jurisdiction for interim or interlocutory relief in respect of such arbitration.

The arbitrator shall also have the power to decide on any dispute regarding the validity of this Section 17.

During the course of any arbitration under this Section 17, except for the matters under dispute and subject to any interim reliefs/ orders granted by courts/ or the arbitrator, each of the parties entering into the Agreement shall continue to exercise their remaining respective rights and fulfil their remaining respective obligations under the Agreement.

Each party entering into the Agreement shall participate in good faith to reasonably expedite (to the extent practicable) the conduct of any arbitral proceedings commenced under the Agreement.

The arbitrator shall render a written and reasoned award in writing at the earliest and in its award, also, decide on and apportion the costs and reasonable expenses (including reasonable fees of counsel) incurred in the arbitration. Any arbitral award or measures ordered by the arbitrator: (a) may be specifically enforced by any court of competent jurisdiction; and (b) shall be final and binding on the parties entering into the Agreement.

19. GOVERNING LAW AND JURISDICTION

The Agreement shall be strictly governed by and constructed in accordance with the laws of India and subject to Section 17 hereinabove, the courts of Mumbai, India shall have exclusive jurisdiction over any disputes arising from the Agreement or use of the Apps/ Website and/or its services.

20. ANTI-DISCRIMINATION POLICY

techee is an open and inclusive platform built to help everyone. Any discrimination against a User (including by or against any Professional) based on gender, race, age, religious affiliation, sexual preference or otherwise is not acceptable and may result in the suspension/removal of account of such User.

21. CHANGES TO THESE TERMS

We reserve the right to change our Terms at any time for any reasons deemed fit by us, including but not limited to, improving the existing functions or features of the Apps/ Website, adding new functions or features to the Apps/ Website, reasonable technical adjustments to the Apps/ Website and its services, ensuring the effectivity of security features of the Apps, and adjustments to the Apps/ Website pursuant to legal or regulatory compliance requirements. Any changes that we make will become a part of our Terms with you when they are posted to our Apps/ Website and as such, you are required to regularly check this page. We will, wherever possible, attempt to notify you of any changes to the Terms by way of push notifications and/or pop-ups and/or e-mails within the Apps/ Website. Your continued use of our Apps/ Website will constitute your agreement to any changes we make. If you do not wish to continue using the Apps/ Website under the new version of the Terms, you may terminate your Account by contacting us/ or on the Apps/ Website. The last date on which these Terms were revised is set forth at the top of this document.

22. MISCELLANEOUS:

• No injunctive relief: Under no circumstances, shall you seek an injunction or injunctive relief against us for any reason whatsoever. This section shall survive the termination of the Agreement.
• Severability: In the event that any term, condition, or provision of the Agreement is held to be a violation of any applicable law, statute, or regulation the same shall be deemed to be deleted from the Agreement and shall be of no force and effect and the Agreement shall remain in full force and effect as if such term, condition, or provision had not originally been contained in the Agreement.
• Relationship of the Parties: You acknowledge and agree that nothing in the Agreement, including, but not limited to, registration with our Apps, constitutes an agency agreement or creates or acknowledges a principal-agent relationship between you and us or makes our partners or otherwise participants in a joint undertaking. Our relationship shall solely be one of independent contractors.
• Notices: Notices by you to us hereunder shall be invalid unless made in writing and duly signed and sent to our e-mail address or to the mailing address provided in Section 21 below.
• Assignment and Delegation: You cannot transfer your Account or assign any of your rights or delegate any of your obligations under the Agreement without our prior written approval. We may freely transfer, assign or delegate the Agreement or our rights and duties under the Agreement.
• No Waiver: Our failure or delay to exercise or enforce any right or claim does not constitute a waiver of such right or claim and shall in no way affect our right to later enforce or exercise it.
• Headings: The section headings are for convenience only and shall not limit, govern or otherwise effect the interpretation or construction of the Agreement in any way.
• Prevailing Language: The English language version of these Terms shall be decisive in all respects and shall prevail in case of any inconsistencies with translated versions, if any.

23. Contact Information:

If you have any questions/ grievances about these Terms or the Apps/ Website, please contact us at grievance@techee.in.

ENTITY NAME:

APPOTHON TECHNOLOGY PRIVATE LIMITED

ADDRESS:

Floor-2, 191, Loonet Building, Dr. B.A. Road, Dadar (East), Mumbai – 400014

GREIVANCE OFFICER

Name: Mr. Prashant Chotalia

Contact Details: grievance@techee.in